August 25, 2003

"You didn't pay for this."

I had already done most of the school supply shopping, but had found that I was missing a few things and had gotten a couple of extra/wrong items. I went back to SuperT to exchange the things.

One of the things I was supposed to have gotten was a single package of 4 pink erasers. Instead, I had gotten 4 packages of single's. I go to take these 4 packages back and the girl takes the erasers and looks at my receipt. She says, "You were only charged for 3 of these.", and hands me back one of the packages. She says, "I can't give you a refund on this since you weren't charged for it. It was only $.69, so you might as well take it back.", and gives me back the eraser for which I didn't pay. That's right, instead of keeping an unpaid, inventory-able item, she gave it back to the non-paying customer*.

I wonder if this would work for a $269 tent. "I'm sorry, but you weren't charged or this. Go ahead and keep it, it's only $269". Just another reason I love Target. That should be their new motto - "If we don't charge you, it's yours anyway." heh

*I took the "free" eraser to Hell Day....I mean, Information Day at Nate's school, where they had a donation box for extra school supplies to help kids out and put it in there. Think of it as Target making another contribution to the local school district.

Posted by thatothrgirl at August 25, 2003 08:22 PM